Hoobake Privacy Policy
Effective date: August 24, 2024
At Hoobake, we value your privacy and are committed to protecting your personal information. This Customer Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
- Personal Information: When you create an account, make a purchase, or engage with our services, we may
collect
personal information such as your name, email address, phone number, and physical address.
- Service Requirements: We may collect details about your baking needs and preferences, including specific
requests or
dietary restrictions, to better match you with local bakers.
- Payment Information: If you make a purchase through our platform, we collect payment information, such
as credit card
numbers and billing addresses, which are securely processed through our payment processors.
- Usage Data: We automatically collect information about how you use our website, such as your IP address,
browser type,
pages visited, time spent on the website, and other diagnostic data.
We may use the information we collect for various purposes, including:
- To provide and maintain our services, including matching you with local bakers.
- To process your transactions and manage your account.
- To communicate with you, including responding to your inquiries and sending service-related updates.
- To personalize your experience on our platform.
- To improve our website and services based on user feedback.
- To send you marketing communications, promotions, and newsletters, if you have opted in to receive them.
We may share your personal information in the following circumstances:
- With Bakers: To facilitate connections between you and local bakers, we share relevant details about
your service
requests with the bakers you engage with through our platform.
- Service Providers: We may employ third-party companies and individuals to facilitate our services,
provide the website
on our behalf, perform website-related services, or assist us in analyzing how our services are used.
These third
parties have access to your personal information only to perform these tasks on our behalf and are
obligated not to
disclose or use it for any other purpose.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid
requests by
public authorities (e.g., a court or government agency).
- Access and Update Information: You have the right to access and update your personal information at any
time through
your account settings or by contacting us directly.
- Opt-Out: If you no longer wish to receive marketing emails from us, you can opt-out by following the
unsubscribe link
in the emails or by contacting us.
- Do Not Track Signals: Our website does not respond to "Do Not Track" signals. You can enable or disable
DNT by
visiting the Preferences or Settings page of your web browser.
We take the security of your personal information seriously and implement reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
We may update our Customer Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any changes.
If you have any questions or concerns about this Customer Privacy Policy or our practices regarding your
personal
information, please contact us at:
Hoobake Support
Email: support@hoobake.com
Thank you for choosing Hoobake! We appreciate your trust in us and are committed to protecting your
privacy.