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Hoobake Terms of Service Agreement

Effective date: August 24, 2024

Welcome to Hoobake! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service Agreement (“Agreement”). If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using Hoobake's website and services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

2. Eligibility

You must be at least 18 years old to use our services. By using Hoobake, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this Agreement.

3. Services Provided

Hoobake is designed to connect customers with local bakers based on the customers’ specific needs. Our services include an AI-powered search engine, customer reviews, and communication tools to facilitate interactions between customers and bakers.

4. User Responsibilities

- Account Creation: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- User Conduct: You agree not to engage in any conduct that is illegal, harmful, or disruptive to other users and the services we provide. This includes, but is not limited to, harassment, spamming, or impersonating other users.

5. Baker Responsibilities

As a baker using our platform, you agree to provide accurate information in your profile and maintain the quality of service you advertise. You are responsible for fulfilling orders placed by customers and ensuring that all products meet local health and safety standards.

6. Payments and Fees

All financial transactions conducted through Hoobake will be subject to the fees and payment terms established on our platform. We reserve the right to change our fees at any time with notice provided to you.

7. Intellectual Property

All content on the Hoobake website, including text, graphics, logos, and software, is the property of Hoobake or our content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive license to access and use our services for personal, non-commercial use.

8. Limitation of Liability

Hoobake shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or inability to use our services. We do not guarantee the quality, safety, or legitimacy of the services provided by bakers on our platform..

9. Indemnification

You agree to indemnify, defend, and hold harmless Hoobake, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, losses, damages, costs, or expenses (including attorney’s fees) arising from your use of the services, your violation of these terms, or your infringement of any third-party rights.

10. Modifications to Terms

Hoobake reserves the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the new terms.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state in which Hoobake operates, without regard to its conflict of law principles.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at support@hoobake.com .

13. Services Disputes and Resolutions

If you enter into a contract or otherwise reach an agreement with a baker through Hoobake, we will not guarantee or warrant their performance, outcome, or quality of the services performed. The bakers listed on our platform are independent and are not employees or agents of Hoobake, nor are we an agent of the bakers. We do not perform, and will not be responsible for, any of the services requested by you in your service request. The applicable federal, state, provincial, and/or local laws shall govern your rights.
Should you have a dispute or claim for damages with any baker, you must address such dispute directly with the baker. YOU HEREBY AGREE TO RELEASE HOOBAKE (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES, AND AGENTS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH BAKERS.
In the event of a dispute, we encourage users to engage in good faith communication to resolve issues amicably. However, if a resolution cannot be reached, you retain the right to pursue available legal remedies through the appropriate channels.

14. Information You Provide to Us

Upon using Hoobake's services, you will be prompted to disclose certain information about yourself and your baking requirements on our site. Some of this information may be shared with bakers who will use this information to respond to your inquiries or to other persons or entities in connection with our business.
By providing this information to us, or by submitting a service request, you are expressly consenting to be contacted by us and by the bakers through our platform via phone, email, or other reasonable means at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial, or other applicable “Do Not Contact” list. This communication may include information necessary for us to provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account, or for other purposes reasonably related to your service request and our business, including marketing-related emails, provided you agree to receive such emails.
For complete details on our use of your information, please see our Privacy Statement. By completing a service inquiry, you acknowledge that you are entering into a business relationship with Hoobake and our partners, and therefore agree to be contacted by Hoobake and/or its partners regarding your inquiries and other related matters.
You promise that all information you provide will be accurate, current, and truthful to the best of your knowledge. If you provide any information that is untrue, not current, or incomplete, or if Hoobake has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Hoobake has the right to refuse any current or future use of the services (or any portion thereof) by you. You are responsible for any use of Hoobake services by persons to whom you intentionally or negligently allow access to your account or password.
By using Hoobake, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Hoobake!